PUBLIC OFFER AGREEMENT
1. The Rules of the Store are a public offer by PENTAFOMETTA to conclude a contract of sale of the Goods with the consumer remotely, i.e. through the website of the Store pentafometta.com. The information about the Goods posted on the Store's website is an offer to buyers to conclude a purchase and sale agreement for the selected Goods.
By entering into a purchase agreement, you fully accept the terms and conditions of ordering, payment for the Goods, delivery of the Goods, the terms of the Goods' complaint and all other terms of the agreement specified in these Rules.
2. Store orders can be placed 24/7, but orders placed overnight will be processed the next business day.
3. You can place an order by logging into your account in the Store - we recommend using this method, as it significantly shortens the process of placing subsequent orders (you do not need to enter your data each time). You do not need to have an account with the Store - you can make purchases without registering by following the instructions on the Store's website.
5. To place an order, you will need to do the following:
a) after you have selected the Products, add them to the ‘Cart’, specify the appropriate size, quantity of the Products, the maximum number of Products per 1 order can be made: 10. Then go to the ‘Cart’ and follow the further instructions on the Store's website,
b) you have the opportunity to change the contents of your ‘Cart’ by removing Products or adding new Products, as well as to change the specified data until you click on the ‘Pay’ button,
c) clicking the ‘pay’ button means that you are making us an offer to purchase the Goods you have selected in accordance with the conditions described in the Store Rules, and, by any payment method Offline payment/Google Pay/Apple Pay/PayPal, in order to make an offer, you must make a payment immediately, in accordance with the rules of our store.
4. We will ask you to provide personal data necessary for PENTAFOMETTA to fulfil your orders. To place an order, you will need to provide the mandatory information specified in the order form. Please carefully read the rules for processing personal data specified . Without the necessary data, we will not be able to process your order and issue a settlement document (invoice)
7. We take 100% prepayment for the item, covering the initial cost of materials spent and sewing time.
8. PENTAFOMETTA - no refunds after final order / during production / for the finished product. In case of consumer rejection of the product, there is no direct return of the product. Our product can only be returned for replacement of the product itself or re-stitching of the current product. ( In case of size or defect that does not fit you).
In case of buyer's rejection of the product, PENTAFOMETTA must replace the buyer's product or re-stitch it according to the contract, except for the seller's expenses for delivery of the returned product from the buyer, not later than 7 days from the date of the buyer's request. Otherwise, the buyer has the right to reject the goods altogether!
6. The goods are sewn by hand only. After your Paid order, your order information is passed on to the management and then we start sewing your products. The average sewing time for 1 item is 4 working days. By agreeing, you acknowledge and accept all terms and conditions stated in this Policy.
9. Replacement or re-stitching of the goods of proper quality is possible in case its marketable appearance, consumer properties, as well as the document confirming the fact and conditions of purchase of the specified goods are preserved. (payment receipt).
The absence of the consumer of the document confirming the fact and conditions of purchase of goods does not deprive him of the ability to refer to other evidence of the purchase of goods from this seller.
10. To confirm the processing of your order by the site, payment after placing the order - must be made within a certain period of time. (24 hours from the moment the order is placed). In case of expiration of the payment deadline - your order will be canceled. Cancellation of the order - does not affect further orders from your registered account at pentafometta.com.
Please note that we may change the prices of the Goods in the Store, change the assortment, hold promotions or other discounts on the Goods, but such changes will not violate the provisions of already concluded sales contracts or the rights of customers who have taken advantage of a particular promotion.